Frequently Asked Questions
Questions and Answers about our Ute cargo trays
Have questions about Ezi Reach ute cargo trays? You’re in the right place! Our FAQ page is designed to provide you with all the information you need about our innovative sliding cargo trays and accessories. From installation guides to product features and troubleshooting tips, we’ve got you covered. Browse through our frequently asked questions below to find quick and helpful answers, and discover why Ezi Reach is the ultimate solution for your hard-to-reach cargo.
Can’t find what you’re looking for? Feel free to contact us for more information about our ute cargo trays.
Product Sizing and Dimensions
Do you have a tray to suit my vehicle?
Yes more often than not! Our products are designed to fit in a huge range of vehicles. In cases where our standard products don’t suit your vehicle, modifications and custom products can be arranged.
How much weight can I load onto an Ezi Reach?
Our trays are rated to carry 400kg whilst the tray is inside the vehicle. When fully extended, our trays can carry 200kg. We recommend dispersing the weight of your cargo evenly across the Cargo Tray.
How much does an Ezi Reach weight?
The weight of an Ezi Reach Cargo Tray depends on the size and accessories. However, most of our Cargo Trays weigh between 60-80kg.
My vehicle has a roller top installed, will an Ezi Reach ute cargo tray still fit?
In most cases yes! Our Basic Cargo Trays without Side Boxes will easily fit under your roller top unit. However, if you wish to add Side Boxes to your order, a slight modification to the length of the back box can be made.
How high off the tub floor does an Ezi Reach sit?
When installed correctly, our trays should sit approximately 7cm off the floor of your vehicle’s tub.
Delivery
Do you offer delivery?
Yes! We regularly freight orders Australia-wide and can even arrange international freight if necessary.
How long does delivery take?
We use several different freight services to delivery our products, so delivery times vary depending on your location. However, most orders take 3-5 days to reach you once they are sent.
How much does delivery cost?
The delivery cost depends on the weight of your order and your location. We provide an accurate freight cost as part of our online quotes. Simply enter your address in the form and we will do the rest!
Can I pick up my order instead?
Yes, pick-ups are also available via scheduled bookings. Our pick-up location is at Kentville Qld.
Ordering a Ute cargo tray
How do I place an order?
Ordering an Ezi Reach is very easy. Fill out the Quote Form to get a quote, or fill out the Order Form to place an order. Once we’ve received your form, we’ll send you an invoice with instructions on how to pay your deposit. That’s it!
Do your have a stockist where I live?
Sorry! At this point, we don’t have stockists outside of QLD. However, we are more than happy to send additional photos of the products and answer any questions you might have.
If you are interested in becoming an Ezi Reach Stockist, we’d love to hear from you!
Can I view your products anywhere?
You are more than welcome to visit our 4341 base to view a product in a display vehicle. Simply contact us to arrange a time.
How long will my order take?
Order times vary depending on our workload and stock availability. Generally, orders take 4 weeks from start to finish. An accurate timeline will be supplied with your quote.
Installation and Care
Can I fit my Ute cargo tray myself?
You sure can! Our ute cargo trays are easy to install if you can access a drill, drill bits, and a tape measure. All the necessary hardware and instructions come with the tray. We recommend asking a mate for help and allowing 45 minutes to complete the job (15 minutes extra if beer is involved).
How do I install an Ezi Reach?
Ezi Reach Sliding Cargo Trays are quite easy to install. You can find the installation instruction manual here.
Can I remove my Ezi Reach once I've installed it?
Yes. Once installed, an Ezi Reach can be easily removed from your vehicle by simply undoing the 6 bolts, bolted through the tub floor. We recommend asking a friend to help you lift the tray out of your vehicle to prevent injuries.
How do I clean my Ezi Reach Ute cargo tray?
Keeping your tray nice and clean is the best way to maintain it. However, we know that that plan is often thrown out the window! To clean your tray, we recommend using soap, water, and a non-abrasive sponge. Make sure to rinse your tray well, and once dried, apply a lubricating oil such as WD-40 to the bearing to keep the sliding operation nice and smooth.